Furvell Limited
S7 Floor 3
Coppull Mill
Mill Lane
Coppull
PR7 5BW
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Delivery Options at Furvell
We offer free UK delivery on all orders over £100. For orders under £100 we offer a minimum delivery charge of £5.00, which will be automatically be added at checkout. Orders under £100 with incur a £20 delivery charge to the following locations: Northern Ireland, Scottish Highlands and other remote areas of Scotland, Isle of Man, Channel Islands, Isle of Wight and Isle of Scilly.
Deliveries usually take place from Monday to Saturday between 8am and 9pm but we may deliver outside of these hours during busy periods.
Small items
Our smaller items (such as our home accessories) are delivered via DPD, Parcelforce and Fedex within 5 - 10 working days from the date of order. You will be provided with your online tracking reference once your order has been dispatched.
Medium to large furniture items
Delivery of our medium to large furniture items is usually within 2 - 4 weeks from the date of order, unless otherwise stated in the product information. Most of our larger furniture items are delivered by a specialist courier on a two man delivery service. Some of our larger furniture items may be delivered via pallet delivery - in this event the pallet service is usually a kerbside delivery and it will be your responsibility to dispose of the pallet afterwards. Once your order has been dispatched the courier will usually contact you in advance via email or text message with your delivery date. For this reason it is important that the contact information you provide is correct and up to date. Once you have received the delivery text or email you will be given the option to reply to confirm the date, which you must do or the delivery may not go ahead. Upon delivery you must be available to sign for your order. You are also responsible for making sure that the furniture will fit in your home and that the courier has suitable access if required. Deliveries usually take place from Monday to Friday but we may deliver outside of these hours in busy periods. Please note, delivery is dependent on driver performance, which can be affected by adverse weather, traffic conditions and other unforeseen circumstances.
Platinum Delivery
For £99 we will unpack, assemble, position your furniture where you want it and remove and recycle all your packaging. This option is available at checkout.
Missed deliveries
Our delivery partner will contact you in advance to book your delivery date so please make sure that someone is available to accept and sign for your order. If no-one is home and the delivery is missed you will responsible for the re-delivery fee. Please also be aware that you are also responsible for making sure the furniture will fit and that the delivery team has appropriate access to your home.